RETURN POLICY 

Returns and Exchanges

Capita snowboards is happy to help you return or exchange your items purchased on Capitasnowboards.com that meet our returns and exchanges policy. Items must be in new condition, unused, unworn and in original packaging – no exception. 

Returns

Within 30 days of purchase, we will replace your unused item(s) or refund the product price, whichever you prefer. After 30 days, we may offer to replace or offer a store credit at our discretion.

Refunds are subject to a return shipping fee. 

Refunds issued may take up 5 business days to process.

To start your return please e-mail: info@principledistribution.com.au and quote your order number in the email header.

Exchanges

To start an exchange, please complete a return for the unwanted item with Returns Instructions above. Then, purchase your replacement item as a separate order. Unfortunately, at this time we cannot process your exchange as one transaction. Due to stock availability, we recommend placing your replacement order as soon as possible.

Please contact us at info@principledistribution.com.au to confirm your exchange.

Warranty

For information visit our Warranty page.